Articles by Colleen Francis

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Author describes how to build a Referral Program for long-term Sales Success. Building great relationships with clients is a cornerstone of a successful career in sales. You stand to gain as well when those satisfied customers tell their friends and colleagues about you. Referrals have a unique capability in that they have the potential to generate new clients for you without you having to seek out those clients first.

Author says in business, being successful at standing out in a crowd is a skill that comes more naturally to some than others. At the root of that skill is the ability to be memorable, so that your name or that of your company remains top-of-mind for your customers. The challenge is that people don’t all find the same kinds of messages appealing. So how can you as a salesperson best connect with a wide range of buyers who don’t always find the same messages meaningful? This is where testimonials really shine.

Author describes the information for an effective testimonial. To get specific feedback you need to create an effective testimonial, think of the process as an interview. By asking specific questions, you can ensure you get the information you need to construct a testimonial that will be compelling: things like understanding the pain the customer was experiencing, why they chose you and the outcome they experienced.

In a competitive marketplace it's important to use every tool in your sales toolbox to help drive more revenue into your business. Testimonials are, by far, one of the most cost-effective tools at your disposal in that regard. Think about all the great ways they can serve you and your business.

"Now, we trust strangers." That's how New York-based Universal McCann sums up their 2008 study on the impact of online social media on society. As marketing and social media strategist Kneale Mann sums up rather nicely, the benefit is that "social media can eliminate the cold part of the call."

Author says think before you complain about the Economy. We can agree that the economy is still unstable. While some companies are flourishing others are suffering. Likewise some sales professionals are exceeding their goals and others. 75% are crying about their poor results blaming the economy. The author has mentioned various points to consider before we complain that sales are down because of economy.

Author describes five great ways to send your sales skyrocketing in 2010. This fifth article in a series of five pieces will look at how to handle objections skillfully. Testimonials aren’t about promises. They’re about proof. Testimonials helps us in achieving what no amount of advertising or marketing can accomplish single handedly—they prove to others what you know to be true about your work and the products/services you sell.

Author describes five great ways to send your sales skyrocketing in 2010. This fourth article in a series of five pieces will look at how can Engage your sales math. So far in this five-article series, Author focused on what you can do at the front-end of your sales cycle to help generate the great results that you’re looking for in your organization. Its very important two focus on two vital aspects. Know your closing ratio and second most important your sales funnel status.

Author describes five great ways to send your sales skyrocketing in 2010. This third article in a series of five pieces will look at how to unleash your secret sales force by obtaining great testimonials. Testimonials aren’t about promises. They’re about proof. Testimonials helps us in achieving what no amount of advertising or marketing can accomplish single handedly—they prove to others what you know to be true about your work and the products/services you sell.

Author describes five great ways to send your sales skyrocketing in 2010. This second article in a series of five pieces will look at referrals and how they can help take the chill out of cold calling. Finding new customers is a major challenge for sales people everywhere and that’s reflected in the top questions asked in our recent poll.


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